How to place an order?

Browse our website, select your favorite toy, click "Add to Cart", and then go to the checkout page to fill in the necessary information to complete the order.

How long will it take to receive my order?

We usually ship within 1-3 working days after order confirmation. Delivery usually takes 7-15 working days.

Do you provide international shipping?

Yes, we offer international delivery. Please refer to our delivery policy page for specific fees and times.

How can I track my order?

Once shipped, we will send a tracking number via email, which you can use to track the status of your order on our logistics partner website.

Can I return or exchange the product?

sure. If you are not satisfied with the purchased product, you can return or exchange it within 30 days after receiving it. Please ensure that the product is unused and retains its original packaging.

What are the payment methods?

We currently only accept PayPal payments. Other payment methods such as credit cards, debit cards, etc. are currently being activated.

Is there a membership discount available?

Yes, registering as our member allows you to enjoy special discounts and promotional activities. In addition, members who shop regularly also have the opportunity to earn points and gift cards.

How to contact customer service?

You can contact our customer service team via email, phone, or online chat. For more details, please visit our 'Contact Us' page.

Is my personal information secure?

We attach great importance to your privacy, and all personal information will be strictly kept confidential, using advanced encryption technology to protect your data security.

Is there a physical store?

At present, we only sell online, but we may open physical stores in the future. Please follow our announcement.